USA Bulletin Board

9/22/22 – Citizenship Class Webinar on 9/28

9/16/22 – MGH Well Being Fair on 9/19

9/16/22 – MGH Celebrates Latino Heritage Month 9/15-10/15

9/12/22 – USA Appreciation Week Recap

This year, we hosted USA appreciation week from 8/29 to 9/2 to celebrate and thank each and everyone of you for the amazing work that you do here at MGH. We had a great week of events, with a kickoff luncheon on Monday, breakfast on Weds, dinner on Thurs, and finished off with an ice cream party on Friday. Thank you all who came and celebrated, for those who were not able to attend, We will be sure to get you this years Unit Service Associate Appreciation Week gift out to you soon!

8/17/22 – JVS Free Class Offerings for the Fall:

8/16/22 – Orange Line Shutdown Parking Option:

In response to the Orange Line shutdown, Mass General Brigham will provide a limited number of temporary parking spaces at the Assembly Row Garage for employees who have a valid MBTA pass and use the Orange Line to get to work. This is a temporary arrangement to help mitigate the challenges around commuting to work during the shutdown. There is a limited supply of parking space and this option is only available to employees who take the Orange Line to work. The Assembly Row Garage will be available to Orange Line employee commuters between Monday, Aug. 22 and Friday, Sept. 16.   Under normal circumstances, Mass General Brigham is prohibited from allowing employees to park at the Assembly Row Garage and taking public transportation into Boston. However, given the 30-day shutdown of the Orange Line, the city of Somerville is allowing this specific population of Mass General Brigham employees who use the Orange Line to park at the Assembly Row Garage and take the MBTA shuttle buses into Boston during the shutdown period only.   Commuters interested in using the Mass General Brigham Assembly Row garage between Aug. 22 and Sept. 16 will need to fill out and sign this parking registration form. The completed form can be emailed to Please note, the form can be filled out and signed electronically, or it can be printed, filled out and scanned.   If you have a Fastlane or EZ pass transponder, the Mass General Brigham Assembly Row garage uses the signal that your Fastlane or EZ pass transponder broadcasts to get you in/out of the garage hands free. In the parking registration form, we will need only the last nine digits of the transponder’s number, which can be found on the back of the transponder.   For those who do not have a Fastlane/EZ pass transponder, you will need to check the “I need a Transponder” box on the registration form, and we will issue you a windshield sticker transponder for you to use just in our garage. After submitting your registration form, Mass General Brigham Commuter Services will contact you via email within 24-48 business hours confirming your access and provide you with further instructions, including information about where the garage is, where to park within the garage and how to pick up your sticker transponder if you requested one. If you need help filling out the form or if you have questions, please email   Mass General Brigham is pleased to be able to provide this option to Orange Line employee commuters. The MBTA has assured us that they fully anticipate having shuttle bus options available at Assembly Row. Shuttle buses will be located very close to the garage. Employees who plan to use the shuttle bus options will need to have a valid MBTA pass.

8/10/22 – A Message from MGH Equity and Public Affairs for Hispanic Heritage Month

In recognition of Latino/Hispanic Heritage Month (September 15 – October 15), the Equity and Community Health Inclusion Campaign and MGH Public Affairs are organizing a poster and social media campaign.

We are seeking Latine/Hispanic participants that will respond to a set of questions, linked here. The questions and instructions have been translated into Spanish and Portuguese to increase accessibility and inclusivity. Participants will be asked to submit a headshot photo with their responses by Friday, August 12th. Their photos and responses will be designed into posters that will be hung around MGH and shared on social media.

We would like you to connect with your team and staff to identify individuals who would be interested in participating in the campaign. If those individuals have questions or would like to speak to someone in person, they can connect with our colleagues for language-specific support:

7/20/22 – USA Appreciation Week coming in August

6/23/22 – Congratulations to our June USA Employee of the Month!

Chimene Bernadeau – Phillips House 22

6/16/22 – Operations Support Staff Appreciation Day

Today was MGH’s Operations Support Staff Appreciation day, where MGH celebrated all members of the support departments around the hospital. This years events were very limited, with virtual events happening sporadically. I wanted to take this time to not only say THANK YOU for everything that each of you do every day, but also to highlight that this is MGH’s day to recognize the staff. Departmentally, we in Clinical Support Services have every intention of bringing back Unit Service Associate Appreciation Week this year as we last did in 2019. We have begun planning for the events and hope to have an exciting week in mid-September this year to celebrate everyone in the Unit Service Associate role. More to come!!!

-Scott Parsons

6/15/22 – Covid Booster Shot Deadline Approaching on June 30th:

For those who need to receive a booster

During the month of June, Occupational Health is offering Pfizer COVID-19 vaccines at Massachusetts General Hospital, Brigham and Women’s Hospital, Brigham and Women’s Faulkner Hospital, Newton-Wellesley Hospital and Salem Hospital. Workforce members can make an appointment at their desired location here.

Those who need a Johnson & Johnson or Moderna booster are encouraged to visit a location in their local community. There are many sites, including CVS and Walgreens, offering free booster shots. Colleagues can visit, or to find a convenient location or text their ZIP code to 438829 or call 1-800-232-0233.

For those who need to document a booster

Once an individual has received their booster shot, they must ensure the vaccination is documented appropriately to be considered in compliance with our policy.

  • Record of COVID-19 booster shots received at a Mass General Brigham location will automatically be shared with Occupational Health System Services if the individual previously provided consent to share their COVID-19 vaccination information with HR and Occupational Health.
  • If they have received a booster at a Mass General Brigham location and have not previously provided consent to share their vaccination information, they can do so now through PeopleSoft. Individuals also may submit their COVID-19 booster documentation directly to Occupational Health.
  • If the COVID-19 booster was received at a non-Mass General Brigham location (CVS, Walgreens, etc.), the individual must submit booster documentation directly to Occupational Health for entry into their Occupational Health record. Booster documentation must include name and date of birth.

Timeline for those who remain non-compliant
The corrective action timeline for those who remain non-compliant with the COVID-19 booster vaccine policy is below:

Wednesday, July 13: All noncompliant employees and POIs will be put on unpaid administrative leave.

Tuesday, July 26: Termination letters will be sent by mail to non-compliant workforce members.

Thursday, July 28: Effective date for termination of employees who remain non-compliant. POIs who remain non-compliant will lose their status as a POI.

6/14/22 – New Female USA Scrub Top Option – Fitting Events Coming Up this Month

For many years now I know our scrub tops have been a source of contention with our female USA staff due to it’s “Unisex” fit. Well we finally got the great news that there is now a female-specific scrub top option that we can order. We will be hosting 3 fitting events later this month for staff to come try on the new scrub tops and order. You do not have to change to this new option, if you like your current scrub shirt or polo shirt, you are more than happy to keep wearing those.

6/8/22 – Scott Parsons to begin hosting “Office Hours” around the units, info below:

Starting today, 6/8, I will begin hosting what I am calling “Office Hours” in various locations across the units. The idea for these is to allow time for USAs to come see me and ask me any questions they may have, without the need to make any appointment and come to my office. I will be stationing myself in a conference room or other location near the units and welcome anyone from those specific units to come talk to me if they would like. There is no agenda like the forum, these are simply just an opportunity to come ask me questions if you have anything you want to discuss. The current schedule is as follows (specific locations not determined yet)

Office Hours:

6/8/22 – Allen Roberts and Elvis Perez’ staff

6/17/22 – Denis Bogere and Lorna Kennedy-Plowright’s staff

6/22/22 – Gabriela Montecinos and Matt Heron’s staff

6/29/22 – Charlene Boussiquot and Chris England’s staff

7/6/22 – Angelo Valente and Andrew Fortini’s staff

5/26/22 – Reminder: Ear Buds/Headphones are prohibited while on duty as a USA:

Because USAs must be able to quickly respond and be alert on the job, the use of headphones and earbuds are strictly prohibited while working. Headphones make a person less approachable and less alert in the event of an audible emergency, and therefore should never be used while working on an inpatient unit.

5/26/22 – MGH Need To Know – MonkeyPox

5/24/22 – USA Employee of the Month Winners:

April: Pedro Villafane – Ellison 19

May: Mohammed Alzubaer – Lunder 9

Pedro Villafane
Mohammed Alzubar

Perfect Attendance Raffle Winners

At our most recent forums, we picked our most recent winners for the perfect attendance raffle. Renel Alcindor from PH21 was in attendance when his name was called (no picture unfortunately), and he chose a 10″ Amazon Fire Tablet as his prize. The second winner was Mavis Pellegrini from White 9, who we met with on her unit, and she chose the 4 course Dinner for 2 gift card for Davio’s Steakhouse. Congrats to both!

5/16/22 – Support Services Grant Available for furthering education

In addition to the Tuition reimbursement program, there is a Support Services Grant that USAs can apply for it further their skills or education. Details below:

2022 Support Services Employee Grant Program:

The 2022 Support Service Employee Grant (SSEG) program awards up to $1,500 to eligible employees seeking to enhance their skills or advance their education.

The deadline for applications is Wednesday, June 1.

The program is open to benefits-eligible, non-exempt MGH employees working in support roles (clinical, administrative, technical or general service) with:

  • an effective hire date of September 30, 2020 or earlier at the MGH or other Mass General Brigham affiliate AND
  • at least two years of continuous employment at the MGH or Mass General Brigham affiliate

Employees with a bachelor or advanced degree are not eligible. A list of the eligibility criteria and the application can be found on the SSEG page on Ask My HR.

Awards can be used for any costs associated with the pursuit of education or training including books, prerequisites, ESOL, certificate and undergraduate degree programs.

The SSEG program aligns with the system-wide United Against Racism strategy to achieve equity and is part of Mass General’s ongoing effort to recruit and retain a highly-skilled diverse workforce.

This program is sponsored by MGH Human Resources.

Jovita Thomas-Williams
Senior Vice President of Human Resources

5/3/22 – Stephanie LaShoto and Workforce Development at Info Table outside Eat Street tomorrow:

Join the Workforce Development Team for Workforce Wednesday
Employees are invited to visit the Workforce Development information table Wednesday, May 4 from 11 am to 7 pm outside of Eat Street Café to talk to with academic and career coaches to learn more about Workforce Development opportunities, including:

  • How to use tuition reimbursement and financial aid, including FAFSA.
  • Learn about college and university discounts and grant opportunities for MGH employees.
  • Explore Workforce Development programs offered to MGH employees.

Visit Apollo, the MGH intranet, for more information or click here to make an individual appointment to connect with a coach.


Stephanie LaShoto-Westfield
she, her, hers
Workforce Development Specialist, Human Resources

Mass General Brigham

399 Revolution Drive Somerville MA 02145
T: 774-219-5147

Click here to schedule a meeting with me:

5/2/22 – Ricardo Diaz Award Nomination Portal open

This would be a great opportunity to nominate one of your USA coworkers who you feel is very deserving of this prestigious award:

Ricardo Diaz Memorial Award Nominations Now Open
The Ricardo Diaz Memorial Award was established in memory and recognition of Ricardo Diaz, who worked in Environmental Services and Buildings and Grounds at the MGH between 1991 and 2003. All MGH employees who have worked at the hospital for at least two years and are currently in a general support service/skilled trade job are eligible for the award. Employees in the following departments who are not in a supervisory, clerical/secretarial, professional or technologist role are eligible for this award

  • Buildings & Grounds
  • Environmental Services
  • Materials Management
  • Nutrition and Food Services
  • Patient Transport
  • Police & Security
  • Unit Service Associates (USAs)

Learn more and submit a nomination by Tuesday, May 17 using the Ricardo Diaz Award online nomination form. Email for more information or if a paper nomination form in required.

4/21/22 – MGH Chemo Waste Handling Policy:

With Chemo waste handling being a topic of conversation at our recent forums, I thought I would provide everyone with a copy of the MGH policy on safe handling:

4/21/22 – Upcoming Computer and Citizenship classes being offered free of charge to MGH employees:

4/13/22 – Exciting News: New USA Employee Referral Bonus Program offered to Team USA-

4/12/22 – Alternative to Sani-Wipes may appear on your unit. These “Sidekicks” were leftover from our Pandemic alternatives and are being used now before they expire.

3/31/22 – MGH Primary Care Physician Program

If you are interested in finding a Primary Care Physician here at MGH, especially one who may speak your native language, here is information on a new program that the Center for Diversity and Inclusion has started:

3/29/22 – USA to PCA Free Training Program Re-Opening, Info Sessions coming:

If you are interested in becoming a PCA, MGH in partnership with JVS has a free program available to train and certify staff to becoming PCAs, with a guaranteed position here at MGH when training is complete. Flyer attached below:

3/24/22 – New USA Vacation Guidelines

3/24/22 -Free Services Available to USAs

•English for Speakers of Other Languages, Computer, and Citizenship classes offered through JVS and MGH •Stephanie LaShoto-Westfield: : 774-219-5147 (call or text) •

•Financial Advising and Retirement Planning through Fidelity •Joe Casey: Email: , Phone: 617-543-4636 •

MGH PCP Program • If you are interested in getting a Primary Care Physician through MGH that speaks your native language, you can reach out to Scott Parsons to get you in touch with the program leaders

•Tuition Reimbursement •Available through the benefits department •

Free Tax Prep •Stephanie LaShoto-Westfield: : 774-219-5147 (call or text)

Do I need to wait 1 hour to clean a covid room?

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